Compliance Manager

Full time
Locationlacounty Calendar01/17/2018   Full time

The Organization

Abode Communities is a regional non-profit architectural, real estate development and property management firm. Abode Communities Property Management manages 35 multifamily residential communities serving some 6,200 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements. Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.

The Position

The Compliance Manager reports to the SVP, Property Management and with the support of the Compliance Specialist is responsible for ensuring Abode Communities’ entire portfolio, which is currently comprised of 35 properties, remains in compliance at all times with the requirements of various local, state and federal agencies including, but not limited to, the California Tax Credit Allocation Committee (TCAC), the California Debt Limit Allocation Committee (CDLAC), the California Department of Housing & Community Development (HCD), the US Department of Housing & Urban Development (HUD), the County of Los Angeles Community Development Commission (LACDC), and the Housing Departments and Housing Authorities of various cities including Los Angeles, Pasadena and Long Beach. The Compliance Manager is also responsible for maintaining current and accurate affordability mix abstracts for all properties in the portfolio and working closely with the Property Supervisors and Property Managers to ensure actual tenant income and rent levels meet eligibility requirements. Finally the Compliance Manager is responsible for tenant file reviews, audits, onsite file reviews, tracking and completing certifications, and input into property management software (Boston Post).

 Specific Duties & Responsibilities:

Responsibilities and duties include, but are not limited to the following:

  • Oversee and manage the waiting list for each property in the portfolio, ensuring waiting lists are up to date and accurate. Conduct semi-annual updates to waiting lists, review and purge inactive applications from the waiting list after reviewing documentation to support the removal action, and work with Property Supervisors to market and replenish the waiting list.
  • Conduct site audits to ensure compliance to policies and regulatory agreements, procedures regarding waiting list, resident files, and filing systems.
  • Oversee and manage the annual income recertification process for the portfolio: Send out monthly reminders per the recertification calendar to on-site staff and property supervisors; Follow up on outstanding annual recertifications with property supervisors and on-site staff; and
  • Conduct internal annual recertification audits to ensure files are accurate and meet compliance requirements.
  • Supervise the Compliance Specialist. This includes performance monitoring, evaluations, and training.
  • Identify training needs and ensure that Property Management staff receives necessary training.
  • Maintain and regularly update the Compliance Calendars for reporting requirements, audits and inspections.
  • Prepare annual SRIs for HCD funded properties and regulatory requirements.
  • Responsible to complete Urban Future reporting requirements.
  • Conduct file audits on site at properties in preparation for audits/inspections from various agencies, including but not limited to: TCAC, HCD, HOME, HUD, Urban Futures, as well as various counties and cities.
  • Ensure required reports are received timely from on-site staff as requested by TCAC for scheduled audits and inspections, PSRs, rent rolls, audit/inspection notices. Reports must be reviewed for accuracy prior to sending to any agency requesting the information.
  • Attend site audits.
  • Assist with lease-ups: Oversee the application intake and logging of applications during the lease-up period to ensure all applications are accounted for and properly logged on a waiting list; Prepare the unit designation spreadsheet and oversee the application process to meet lease-up schedule; Assist in other areas including applicant interviews, file review and approval as needed throughout the lease-up process; prepare weekly lease-up updates to the Vice President of Property Management.
  • Oversee and manage the process for new move-ins: Review and approve move in files to ensure compliance with all applicable regulatory restrictions; conduct a post move-in file audit to ensure completeness and accuracy; and complete all necessary data entry related to the move-in in Boston Post.
  • Develop and maintain accurate and up to date rent and income schedules for all properties, and recommend rent increases and utility allowance changes to the SVP.
  • Respond to staff’s compliance questions.
  • Perform other duties as required.

 Knowledge, Abilities, and Skills

  • Bachelor’s degree or equivalent experience and/or professional certifications.
  • Minimum of 5 years’ experience in monitoring Tax Credit programs.
  • Knowledgeable and verifiably trained in Tax Credit programs (TCAC, CDLAC, State HCD, HUD, County of Los Angeles, City of Los Angeles).
  • Knowledgeable and trained in Fair Housing regulations.
  • Computer literate for the production of compliance reports, correspondence to regulatory agencies, etc.
  • Experience in property management software, preferably Boston Post.
  • Strong communication skills, verbal and written.
  • Strong problem solving and analytical skills.
  • Ability to take initiative in problem solving and possess strong analytical skills.
  • Ability to develop and maintain effective working relationships and possess good customer service skills.
  • Ability to work independently.
  • Ability to travel to visit properties and attend required training.
  • Familiar with nonprofit, multi-funded organization.
  • Familiar with HCID procedures a plus.
  • Experience in working with Urban Futures a plus
  • Bilingual (English/Spanish) a plus.
  • Sensitive to the needs and concerns of low-income persons and possess a commitment to affordable housing.
Submit your resume to