Resident Manager

Full time
Locationlacounty Calendar07/02/2019   Full time

Venice Community Housing’s mission is to preserve the economic, racial and social diversity of Venice and the surrounding area by maximizing affordable housing and economic development opportunities and providing needed social services to the area’s low-income population.  Venice Community Housing (VCH) is a community based, nonprofit organization engaged in a variety of housing and community development programs. VCH owns and manages 236 units of affordable, supportive and interim housing, and is in a period of growth with an additional 215 units in the predevelopment stage.


The Resident Manager will be responsible for the residential property management of one 14-unit property and core property management duties at a second 25-unit property,  totaling 39 units of affordable (31) and supportive (8) housing.  The properties, located at 102 Navy Street and 345 4th Avenue in Venice, are located within one-half mile of each other, and both are located within one mile of VCH’s main offices.   The Resident Manager will be responsible for all building management functions, tenant relationships and correspondence, integrated work with a social services team, and other functions to ensure provision of high quality affordable housing that meets all legal and regulatory standards.    The Resident Manager reports to the Director of Property Management. 




  • Perform lease-up/lease-out to new tenants, including all needed documentation
  • Rent collection, including follow-up with tenants’ payment plans, sending three-day notices to pay or quit, and entering rents into property management software
  • Perform regular site work/visits at each assigned property including, but not limited to, collecting and monitoring work orders, tenant communications, general site cleaning, and monthly tenant meetings
  • Daily buildings and grounds inspections to maintain curb appeal and resident safety
  • Report all issues concerning resident health and safety, maintenance or other areas of concern to appropriate managers within the Property Management Department on a daily basis
  • Represent VCH and interact with tenants with the intent of solving problems, enforcing house, lease, and parking rules. Performing evictions as approved by the Director of Property Management.
  • Coordinate with VCH Policy and Programs Department regarding social service needs of tenants, including participation in relevant integrated property management-social service meetings
  • Facilitate and complete annual re-certifications including sending notification letters, collecting documents and processing verification forms
  • Review AMI rent compliance at recertification
  • Ensure compliance with Section 8 inspections and other regulatory inspections
  • Coordinate work orders and other needed maintenance repairs, with the Maintenance Supervisor
  • Work with the Housing Authority of the City of Los Angeles on rent and tenant issues in relevant units
  • Furnish monthly or as needed reports to Director of Property Management
  • Communicate unresolved issues to Director of Property Management and implement identified resolution(s)
  • Periodic staffing of VCH’s 24-hour emergency phone line
  • Other duties as assigned or required.







  • Minimum of two years of experience in in property management in the affordable housing arena with tax credit properties or HUD subsidized housing.
  • Understanding of the Housing First model for chronically homeless people with disabilities.
  • Must be organized and detail-oriented; have the ability to juggle priorities, work independently, have problem-solving skills, good listener, and excellent people skills.
  • Candidate must be proficient in Word, Excel, Outlook, and database software; knowledge of Real Page a plus.
  • High school diploma or GED required.
  • Bilingual Spanish/English is desired.
  • Reliable transportation, valid California driver license and proof of insurance required.
  • Ability to communicate through print: emails and letters
  • Ability to work independently



Stationary position 30% of the time.  Operates a computer and other office machinery such as fax, copy machine, phone and computer.  Occasionally ascends/descends stairs, move inside and outside the office, apartments, buildings, moving files in and around the building, lifting file boxes etc.   Frequently moves objects weighing up to 25 pounds.  Required to have visual acuity to perform the following tasks: operate a motor vehicle, viewing a computer terminal, reading and writing, assess participants, conduct unit inspections etc.



Starting salary $40,000 depending on experience plus a one-bedroom apartment.  This is a full-time non-exempt position.  Benefits include medical, dental, Aflac, 403 (b), vacation, sick time, 12 holidays and 2 personal days.



Please email your resume with a cover letter describing your qualifications to Human Resources at:  You can also fax your resume to (310) 399-1130 or mail it to Venice Community Housing Corporation, 720 Rose Avenue, Venice, CA 90291.  NO PHONE CALLS PLEASE.


Venice Community Housing (VCH) is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you need an accommodation due to a disability, contact us at

Please email your resume with a cover letter describing your qualifications to Human Resources at: